Refund and Returns Policy

Since every product is made to order, we don’t accept returns or exchanges for buyer’s remorse, wrong size, or wrong color. If an order arrives damaged, defective, lost, or misprinted, you can request a free reshipment or a refund within 30 days after the product has been received. Please email us to get started.

Email mikasketchesart@gmail.com with your order number.

What’s covered under the refund policy

You’re eligible for a free reshipment or refund if:

  • The product arrived damaged or defective (for example, a manufacturing error, warped print, or ink issue).
  • The design was misprinted (wrong placement, wrong colors, wrong item).
  • The package was lost in transit.

For quality issues, you’ll need to provide a clear photo of the affected product. If several items with the same design are affected, include one photo showing all of them together.

What’s not covered under the refund policy

We don’t offer a reshipment or refund if:

  • The customer ordered the wrong size or color.
  • The customer changed their mind after receiving the order.
  • The customer entered the wrong shipping address (in this case, a reshipment can be arranged, but reshipping costs apply).

Return Address Format

When using our address for returns, please format it as: 

mikaSketches Returns 

217 Wrangler Drive,

Coppell, Texas, 7019 

Refunds go to your original payment method and can take a few business days to appear on your statement, depending on your bank.